A hotel ordering system that works everywhere: QR ordering from restaurant, bar, pool, beach and room, room service, à la carte reservations and reviews. Run the whole operation from one live panel with AI analysis.
Guests reach orders, bookings and requests with one QR; everything lands on the hotel panel instantly.
Spa, doctor appointments, housekeeping, request management and more coming soon.
4
Active Hotels
Live in real hotels
Not needed
App downloads
Guests scan the QR code and order in the browser. An internet connection is all it takes.
24/7
Real-Time
Order and operations tracking
7
AI analysis types
With daily, weekly and monthly reports
Instead of separate ways to handle orders, bookings, guest contact and reporting, guest services and operations run on one platform.
Spa, doctor appointments, housekeeping, request management and more coming soon.
Everything guests need from check-in to check-out, and your hotel's operation, in four areas and one system.
Guests order from anywhere, from the restaurant to their room, and ask for what they need with one QR.
Guests order in their own language with one QR — from the restaurant, bar, pool, beach or room.
Learn more: QR ordering from every spotRoom service and every outlet are managed from one panel, and you see where each order comes from.
Learn more: Room service & locationsGuest requests for cleaning, towels or do-not-disturb go straight to housekeeping — in development.
Guests pick the extras your hotel offers in the app and the amount goes to the room bill — in development.
Guests order from anywhere, from the restaurant to their room, and ask for what they need with one QR.
Guests order in their own language with one QR — from the restaurant, bar, pool, beach or room.
Learn more: QR ordering from every spotRoom service and every outlet are managed from one panel, and you see where each order comes from.
Learn more: Room service & locationsGuest requests for cleaning, towels or do-not-disturb go straight to housekeeping — in development.
Guests pick the extras your hotel offers in the app and the amount goes to the room bill — in development.
À la carte, spa and doctor bookings go from the guest's phone to your team's screen.
Guests choose your à la carte restaurant, pick a date and time, and the table is reserved automatically.
Learn more: À la carte reservationsGuests choose a spa treatment and time in the app and the booking reaches your team — in development.
Guests request an appointment with the hotel doctor through the app — in development.
Reviews, campaigns, requests and a hotel guide keep you close to guests throughout their stay.
Guests report an issue with a photo, it goes to the right department and they can follow it — in development.
Guests rate their orders on several criteria, and you see which room or location each review came from.
Learn more: ReviewsWith one QR, guests see the hotel's daily events and activities and follow the ones they like; hours, house rules and announcements are here too. In development.
Create discount and promo codes for orders and à la carte reservations.
Live board, staff screens, reports and AI analysis: the whole operation in one place.
Orders from every location on one live screen, each routed to the right department.
Learn more: Live order boardRoom cleaning status and staff tasks on one board (in development); room history is ready in the panel.
Each team member sees only their own work on their screen, with permissions by role.
Revenue, product, cancellation and location data in the panel, with downloadable reports.
See what guests of each language order and book.
AI reads your data and delivers a daily plan, anomaly alerts and recommendations.
Managers chat with their hotel's own data to build the reports they need, ask questions and get suggestions — in development.
Staff are scored on how they respond to and complete their assignments, combined with guest reviews — in development.
Compare how your restaurants, bars and other F&B outlets perform — in development.
Every step from the guest's arrival to the end of their stay in one system, and the hotel sees it all in the panel.
The guest scans the QR and enters the portal in their own language. They are verified by room number and date of birth; with PMS integration only the stay is verified.
They order and book à la carte; appointments, housekeeping and extras are in the same place. In all-inclusive hotels, orders are free during complimentary hours and paid outside them.
Every request goes to the right team and staff see it on their own screen. Guest notes are translated into the staff's language.
The guest sees their request move from received to in progress to done, with notifications if they allow them.
The guest reports the issue with a photo; it goes to the right department and they can follow its progress.
After an order, guests rate the hotel, the app, the service and the food. Service-based and end-of-stay reviews are coming soon.
Every order and review by room or location, department and language. What works and what needs fixing is clear at a glance.
Resolve complaints in time, keep rooms ready and make guests the right offer. Some are in development; badges show their status.
Guests report an issue with a photo and it is assigned to the right department. They follow it step by step and rate the fix once it is resolved.
Cleaning status and staff tasks on one board, so housekeeping and the front desk work from the same information.
Guests customise their stay, campaigns and coupons apply to orders and reservations, and analytics show which offers work.
Pool, beach, à la carte and paid/complimentary items in a single system.
Easy setup, a clean panel and a personal guest experience.
QR ordering for room service and restaurants, à la carte reservations.
No app downloads. No training weeks. We handle every step of the setup.
The guest points their phone at the QR — in the room, by the pool, at the restaurant. Portal opens instantly. No app needed.
Food orders, room service, à la carte reservations — the services your hotel offers, listed on one screen.
Orders go to the kitchen, reservations to the admin panel, data to analytics — everything flows automatically. Staff just serves.
Guests reach food ordering, room service and à la carte reservations with one QR. No separate apps, and guest notes reach staff translated into their own language.
Modules open based on the services your hotel offers. You only pay for what you need.
When you sign on, we set everything up. Menus, QR codes, staff access — all ready.
From boutique hotel to large resort chain — same platform, works at any scale.
Every hotel is different. We shape our packages together based on your size, operations, and goals.
Easy start
Custom pricing for your property
Most popular choice
Custom pricing for your property
Fully tailored to your property
Custom pricing for your property
Data, strategy and technology — for every hotel.
F&B Strategy7 min read
Instead of a notebook, a phone line and a queue at the front desk, guests book from their own phone. Here is what an à la carte reservation system should do and how to introduce one.
Digital Transformation7 min read
Digitalisation does not end with printing a QR code. We walk through the steps of taking hotel F&B digital, from mapping outlets and menu rules to order routing and measurement.
Platform & Technology6 min read
A hotel operations platform touches everything from the guest's phone to the kitchen screen. The questions to ask, the points to check and the red flags to watch for before you decide.
A hotel operations platform brings the services you offer guests, and the operations behind them, into one system. With Sunflow, guests use a single QR code to order at the restaurant, the bar, by the pool or from their room, book à la carte restaurants and rate their experience, while your team follows everything from one panel. One QR code and one panel instead of separate apps, paper slips and phone calls.
Sunflow is live in 4 hotels in Antalya today. Below is a short summary of its parts; for the whole platform, see the hotel guest app page.
Guests scan the QR code without downloading an app and open a digital menu with photos and categories. Allergen and calorie details, order notes and discount codes sit on the same screen, and each order reaches the right department with the location it came from.
Explore the hotel QR ordering systemThe pool, the beach and the bar are set up as separate locations, each with its own QR codes. Guests order from where they are; staff only see the orders of the location they are assigned to, so service goes to the right spot. Instead of queuing at the bar, guests order from their lounger.
Explore pool and beach orderingGuests verify with their room number and date of birth and order from their room without picking up the phone. The estimated delivery time and a tracking number appear on screen, and the order history of every room is kept in the panel.
Explore the room service ordering systemGuests pick a date and an available time for paid or free à la carte restaurants, and their table is reserved. You run several restaurants from the same system and collect guest ratings after the meal.
Explore the à la carte reservation systemIn all-inclusive hotels some time slots and à la carte restaurants may be paid. Sunflow shows paid time slots on the menu and lets you set up paid and free à la carte restaurants separately, so guests see what is included before they order.
Explore hotel F&B operations managementAfter delivery, guests rate speed, taste, temperature and presentation, and they can rate the hotel as a whole too. AI turns this data into department reports and action points; the reports appear in the panel and arrive by email daily, weekly and monthly.
Explore the guest feedback systemThe next part on our roadmap: guests will see the hotel's daily events and activities, restaurant and service hours, house rules and announcements in the portal, and follow the events they are interested in. The hotel will be able to highlight important announcements.
See the hotel guide moduleYour hotel's needs decide which part you start with. Because the modules run in the same panel, adding a new service doesn't mean a new app for guests or a new screen for your team. Support for 5 languages and PMS integration are shared by every part, and our team handles the setup.
Let's Talk
Every hotel is different. Let's discover together which modules suit you best.
Free · No commitment · Easy setup
